Auction Onboarding

TikTok Shop LIVE auctions. Fill this out completely so we can set up your lots, bid parameters and shipping before you go live. It takes about 10 minutes.

Brand base information

Brand name *Contact e-mail *TikTok account name (@) *E-mail connected to the TikTok Shop account *Shop code *Name of your TikTok Shop account manager *

Upload your logo

Upload logo

Max file size 10MB.

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fileuploaded.jpg

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Optional. PNG or vector file, max 10 MB. We use it for the on-screen graphics during the auction.

Lots and products

What goes into the auction? List the lots. *

Or upload your product list as a file

Upload File

Max file size 10MB.

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Optional. Excel, CSV or PDF, max 10 MB. Use either the field above or this upload, whichever is easier.

How many lots in total? *

Condition of the goods *

If B-grade: what exactly are the defects?

The host has to explain the price advantage on air and is not allowed to hide defects.

Highlight lots: which two or three items carry the session? *

Any lots with a minimum price we must not go below?

Trading cards, collectibles or mystery products involved? *

Yes triggers stricter TikTok format rules. We go through the format with you before the stream.

Auction settings

Are the products already switched to Auction Product in Seller Center? *

Starting bid per lot *

Minimum is 1 EUR. A low entry brings more bidders in. The price is driven by the bidding, not by the start.

Bid increment *

Countdown per lot *

Planned session length *

Shipping and fulfilment

Is Auto-Combined Shipping switched on? *

Without it, winners are charged shipping for every single lot and say so in the chat.

Shipping flat rate the host should announce *

Who ships, and how fast after the session? *

Format and dates

Which hybrid format do you want? *

Auction-only sessions convert noticeably worse. We recommend at least one combination.

If giveaway: what are the prizes, and at which milestones?

Preferred broadcast dates: fixed slots or a one-off? *

Set-up wishes for the studio

On the day

Contact person on your side, reachable by phone during the stream *

Have both TikTok Shop authorisation links been confirmed? *

Without agency access we can see neither your orders nor the LIVE dashboard after the session.

Anything else we should know?

Thank you! We have received your onboarding details and will come back to you within two working days.

Something went wrong while submitting the form. Please try again or send your details by e-mail.

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